Mercado Bitcoin Restores Access in Phases; Customers Can First Check Balances

TechFlow news, Nov. 9: Brazilian crypto exchange Mercado Bitcoin announced that it will restore platform access in phases starting this Monday. Customers can log in to their accounts again through the website, with access gradually opening from 16:00 local time and expected to cover all customers by 18:00. The exchange had previously suspended deposits and withdrawals following a hack, with media and on-chain analytics firms estimating losses between $38 million and $46 million. The exchange said customer balance records remained intact during the incident; the number of assets, investments, and BRL balances recorded for each customer on the platform were unaffected. Mercado Bitcoin will use its own funds to make customers whole for balances that were transferred out, and balance updates will be synchronized with platform reopening and market resumption. This is the first phase of restoration. Customers can currently only view balances and holdings; withdrawals, trading, and other functions remain suspended and will be restored in phases after security checks are completed.

Source: TechFlow